Senior Manager, Sales Insights - Remote

Overview

The Sales Insights team at Zillow is essential in shaping the company's sales strategy and operations. We collaborate with cross-functional teams to ensure our sales processes are data-driven and optimized for maximum efficiency and productivity.

In Short

• Oversee sales analytics, KPIs, and reporting systems to provide insights into sales performance and support data-driven decision-making.
• Collaborate with stakeholders and IT to standardize key data elements and their sources.
• Develop and implement a roadmap to streamline data insights.
• Integrate these insights into standard systems and consolidated views to maximize sales efficiency.
• Develop insights and models to enhance forecasting and pipeline management.
• Accurately project revenue and identify new opportunities.
• Prioritize account scoring and triggers to enhance sales rep productivity and territory optimization.
• Work closely with Marketing, Finance, Product, Sales, and Customer Success to ensure alignment and foster a cohesive approach to customer acquisition and retention.
• Manage and mentor a team of sales operations professionals, fostering a culture of excellence, accountability, and continuous improvement.

Requirements

• 8+ years of experience in Sales/GTM Operations, with at least 3 years in a leadership role.
• Experience in the technology or real estate industry is preferred.
• Proven track record of leading and developing high-performing teams, with a focus on driving results and fostering a collaborative environment.
• Exceptional verbal and written communication skills, with experience presenting to executive leadership.
• Expert analytical and problem-solving skills, with a data-driven approach to decision-making.
• Ability to translate business goals into actionable sales strategies and initiatives.
• Strong proficiency with CRM platforms (Salesforce preferred), BI tools (Tableau preferred), and data analysis (Databricks, SQL, Tableau, GSheets/Excel).
• Sales tools (Gong, Salesloft).

Benefits

• Comprehensive medical, dental, vision, life, and disability coverages.
• Parental leave and family benefits.
• Retirement contributions.
• Paid time off.