Head of E-Commerce (Webshop & App) - Remote

Overview

As the Head of E-Commerce, you will take full strategic and operational responsibility for our digital sales channel, overseeing everything from the webshop to the app. Your role includes P&L responsibility and developing clear growth strategies to sustainably increase sales, profitability, and customer lifetime value.

In Short

• Strategic and operational management of digital sales channels.
• P&L responsibility for webshop and app.
• Lead cross-functional teams in CRO, CRM, and Product Content.
• Implement growth strategies to enhance sales and customer retention.
• Optimize customer experience and conversion rates through data-driven decisions.
• Manage loyalty and lifecycle marketing strategies.
• Collaborate closely with marketing and analytics teams.
• Establish governance for pricing and promotions.
• Drive digital transformation initiatives.
• Ensure a high-performing D2C experience.

Requirements

• Degree in Business, Marketing, E-Commerce, or related fields.
• 6-8 years of experience in E-Commerce or digital sales.
• 2-3 years of leadership experience managing cross-functional teams.
• Proven P&L management and performance improvement skills.
• Deep understanding of Shopify and conversion optimization practices.
• Experience with CRM and lifecycle marketing systems.
• Strong analytical skills and KPI competency.
• Excellent communication and problem-solving abilities.
• Experience in scaling D2C webshops.
• Familiarity with marketing intelligence tools and international E-Commerce.

Benefits

• Opportunity to lead a growing E-Commerce team.
• Impactful role in a mission-driven company.
• Work in a flexible remote environment.
• Competitive salary and benefits package.
• Professional development opportunities.