Dispatch Coordinator - Remote

Overview

The Dispatch Coordinator plays a crucial role in ensuring the smooth execution of daily operations by managing customer communications, processing orders, and coordinating logistics. This position requires excellent data entry and multitasking skills, along with strong attention to detail and the ability to work in a fast-paced environment. The ideal candidate is motivated, reliable, and eager to contribute to a growing business.

In Short

• Accurately enter and manage data within the operating system.
• Perform order execution, including generating and maintaining paperwork.
• Record customer calls, log data, and communicate with the sales staff.
• Coordinate and confirm trucking schedules, including pick-up and delivery details.
• Verify case counts and temperature compliance.
• Monitor weather and road conditions to anticipate and address potential delays.
• Utilize mapping tools to assist with route planning and directions.
• Communicate effectively with customers via phone and email, ensuring excellent service.
• Follow standard operational procedures to optimize workflow efficiency.
• Work collaboratively with multiple offices and manage divided responsibilities.

Requirements

• Strong data entry skills.
• Ability to multitask in a fast-paced environment.
• Excellent attention to detail.
• Strong communication skills.
• Experience in logistics or dispatching is a plus.

Benefits

• Working schedule: Friday-Monday 8:30 PM - 7:00 AM & Saturday 10:30 PM - 9:00 AM PST.
• Competitive Salary in USD.
• Remote mode of work.
• 10+ business days of paid time off.
• Team building and corporate events.
• Equipment provided.
• A supportive team.