Remote Otter LogoRemoteOtter

Customer Service Representative - Remote

Posted 4 days ago
Customer Service
Full Time
Serbia, Ukraine

Overview

This position will provide support to the Customer Service Team as a data entry specialist, assisting the Customer Service Shipping Coordinator on daily and weekly duties.

In Short

  • Maintain data in ERP system daily
  • Maintain weekly inventory sheet for customers
  • Assist with shipping items for customers
  • Ensure sales orders are correct and shipped to the right location
  • Collaborate with customer service employees
  • Learn the shipping coordinator position to be a backup
  • Work Monday to Friday, 8 am - 5 pm EST
  • Remote work available
  • 10+ business days of paid time off
  • Equipment provided for remote work

Requirements

  • Strong organizational skills with attention to detail
  • Ability to adapt to changing demands
  • High proficiency in computer technology
  • Excellent interpersonal skills
  • Effective time management skills
  • Ability to handle interruptions
  • Excellent attendance and reliability
  • Proficient in Microsoft Office Suite
  • Experience with ERP systems
  • Experience in manufacturing or dietary supplements is a plus

Benefits

  • 10+ business days of paid time off
  • Team building and corporate events
  • Supportive team environment
  • Equipment provided for remote work
Zelh logo

Zelh

Zelh is a dynamic and rapidly expanding outsourcing company dedicated to providing high-quality services. With a mission to be the most reliable partner in the industry, Zelh emphasizes the importance of building long-term relationships with customers, employees, and vendors. The company's business philosophy is rooted in personal attention, timely communication, and respect for all individuals, ensuring a collaborative and supportive work environment.

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