Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of exceptional service, assisting customers with their needs and ensuring equipment is well-maintained.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone-based U-Scan technology for rentals and inventory management.
• Inspect and maintain rental equipment.
• Prepare rental invoices and process returns.
• Drive and hook up U-Haul trucks and trailers.
• Participate in ongoing training through U-Haul University.
• Physical work including lifting and moving equipment.
• Must have a valid driver’s license.
• On-the-job education and certification opportunities.
• Work in a team-oriented environment.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to handle physical tasks and safety precautions.
• Willingness to learn and participate in training.
• Customer service skills.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Discounts on various products and services.
• $100 hiring bonus and $300 completion bonus.
• Gym reimbursement program.
• Life insurance and legal program.
• 24-hour physician access for children.
• Identity theft protection and critical illness insurance.