Dispatch & Operations Coordinator - Remote

Posted 12 weeks ago

All others

Full Time

IL, USA

Operational Coordination

Reporting

Overview

The Dispatch & Operations Coordinator is responsible for optimizing delivery routes, monitoring driver performance, and ensuring safety compliance while providing excellent customer service.

In Short

Develop and assign efficient delivery routes.
Track driver progress and provide feedback.
Load and unload packages weighing up to 150 pounds.
Conduct safety checks on vehicles.
Handle customer updates regarding deliveries.
Coordinate vehicle repairs and maintenance.
Provide end-of-day recaps on service metrics.
Work on-site for essential tasks and manage remote scheduling.

Requirements

Experience in dispatch or operations coordination.
Strong communication and customer service skills.
Ability to lift heavy packages safely.
Familiarity with DOT regulations.
Proficient in using dispatch software.
Strong organizational skills.

Benefits

Hybrid work model.
Opportunities for professional development.
Collaborative work environment.

Trans One

Trans One is a logistics and delivery company focused on optimizing transportation efficiency and enhancing customer service. The company specializes in route planning and driver management, ensuring timely deliveries while maintaining safety and compliance with regulations. With a commitment to operational excellence, Trans One utilizes advanced dispatch software to monitor driver performance and facilitate communication. The company also emphasizes the importance of physical package handling and safety protocols, providing support to drivers as needed. By fostering collaboration with partners like FedEx and leveraging data-driven insights, Trans One aims to continuously improve its services and operational metrics.

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