Dispatch & Operations Coordinator - Remote

Overview

The Dispatch & Operations Coordinator is responsible for optimizing delivery routes, monitoring driver performance, and ensuring safety compliance while providing excellent customer service.

In Short

• Develop and assign efficient delivery routes.
• Track driver progress and provide feedback.
• Load and unload packages weighing up to 150 pounds.
• Conduct safety checks on vehicles.
• Handle customer updates regarding deliveries.
• Coordinate vehicle repairs and maintenance.
• Provide end-of-day recaps on service metrics.
• Work on-site for essential tasks and manage remote scheduling.

Requirements

• Experience in dispatch or operations coordination.
• Strong communication and customer service skills.
• Ability to lift heavy packages safely.
• Familiarity with DOT regulations.
• Proficient in using dispatch software.
• Strong organizational skills.

Benefits

• Hybrid work model.
• Opportunities for professional development.
• Collaborative work environment.