Account Manager - Remote

Overview

As an Account Manager at Zeitview, you will be the main point of contact for your assigned clients, responsible for managing client relationships, ensuring renewals, and enhancing contract value.

In Short

• 100% remote role in Canada.
• Primary point of contact for assigned accounts.
• Manage inbound client inquiries and contract renewals.
• Identify upselling and cross-selling opportunities.
• Collaborate with cross-functional teams for customer success.
• Own client onboarding and setup processes.
• Communicate product updates to clients.
• Provide ad hoc support for sales operations.
• Maintain positive client relationships.
• Organized and detail-oriented work style.

Requirements

• Ability to build and maintain client relationships.
• Strong written and verbal communication skills.
• Problem-solving skills with support.
• Time management and prioritization abilities.
• Experience with Google Sheets and Excel.
• Familiarity with CRM software is a bonus.
• Willingness to travel when required.
• Organized and detail-oriented.
• Works well in cross-functional teams.

Benefits

• Competitive salary.
• 100% paid medical, dental, and vision insurance.
• Unlimited PTO promoting work-life balance.
• Work-from-home flexibility.
• Opportunities for autonomy and upward mobility.
• Diverse, equitable, and inclusive workplace culture.