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VIP Account Manager - Remote

Posted Yesterday
Sales / Business
Full Time
Worldwide
Competitive salary with commission based on revenue
Account Management
Customer Service
Sales
Relationship Building
Data Analysis
Communication Skills
Problem Solving
Numeracy Competency

Overview

The VIP Account Manager plays a pivotal role in driving growth within the high-value VIP segments, focusing on relationship-building and exceptional customer service.

In Short

  • Lead strategic initiatives for high-value player engagement.
  • Cultivate lasting relationships with VIP players.
  • Provide enhanced proactive service to VIP members.
  • Resolve escalated issues from VIP customers.
  • Collaborate with Data Analysts for VIP account reviews.
  • Partner with VIP Promotions team to boost engagement.
  • Offer insights to product and marketing teams.
  • Deliver inter-departmental reports on contact volumes.
  • Work with operations to check on VIP customers.

Requirements

  • Previous Account Management experience.
  • Fluent in English, both verbal and written.
  • Exceptional interpersonal skills.
  • Strong numeracy competency.
  • Experience with Sales/VIP/Corporate clients.
  • Aptitude for effective decision-making.
  • Task management and prioritization skills.
  • Target-driven with a track record of meeting objectives.
  • Excellent written and verbal communication skills.
  • Adaptable to fast-paced environments.

Benefits

  • Competitive salary with commission.
  • Opportunities for career growth.
  • Collaborative work environment.
Yellow Social Interactive logo

Yellow Social Interactive

Yellow Social Interactive is a dynamic and innovative leader in the social gaming industry, focused on creating engaging and interactive experiences across various platforms. With a commitment to excellence and creativity, YSI stands out in the market. The company operates from offices in Gibraltar, Antigua, and has bases in Malta and the Philippines, along with a global remote team. YSI seeks exceptional individuals who are motivated to build and scale business functions, particularly in delivering outstanding VIP services to enhance customer satisfaction and loyalty.

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