Remote Otter LogoRemoteOtter

VIP Account Manager - Remote

Posted 6 days ago
Customer Service
Full Time
Argentina

Overview

The VIP Account Manager will engage with VIP clients through various communication channels, analyze customer interactions, and work on enhancing the customer experience in the gaming industry.

In Short

  • Communicate closely with VIP clients through multiple channels.
  • Analyze customer complaints and suggestions.
  • Create activation plans for individual customers.
  • Perform daily analysis of client activity.
  • Manage significant deposits and withdrawals.
  • Work on increasing deposits and turnovers of VIP clients.
  • Handle unsuccessful deposits and withdrawals.
  • Focus on performance indicators.

Requirements

  • Ability to work night shifts.
  • 1 year of experience in customer service/sales.
  • Intermediate English proficiency.
  • Fluent in Ukrainian.
  • Proficient PC skills (Word, Excel).
  • Experience in client cooperation.
  • Strong communication and listening skills.
  • Attention to detail and multitasking abilities.

Benefits

  • Children Allowance.
  • Mental Health Support.
  • Sport Activities.
  • Language Courses.
  • Automotive Services.
  • Veterinary Services.
  • Home Office Setup Assistance.
  • Dental Services.
  • Books and Stationery.
  • Training Compensation.
  • Massage services.
RISK logo

RISK

RISK inc is an international iGaming company dedicated to exploring and expanding high-potential entertainment markets. With a workforce of over 500 professionals across more than 20 locations in 10 countries, RISK serves a customer base of over 300,000. The company leverages strong internal expertise, analytics, and data research to drive its global operations, specializing in sports betting, online casinos, digital marketing, tech solutions, and data analytics. RISK fosters a culture of innovation and collaboration, encouraging its team members to push the boundaries of entertainment and technology.

Share This Job!

Save This Job!

Similar Jobs:

RISK logo

VIP Account Manager - Remote

RISK

5 weeks ago

Join RISK as a VIP Account Manager, engaging with clients to enhance their experience and manage account activities.

Worldwide
Full-time
Customer Service
RISK logo

VIP Account Manager - Remote

RISK

20 weeks ago

Join RISK as a VIP Account Manager to enhance client relationships and improve customer experiences in the gaming industry.

Worldwide
Full-time
Customer Service
Sporty Group logo

INT VIP Account Manager - Remote

Sporty Group

67 weeks ago

Join Sporty as a VIP Account Manager to enhance the experience of our high-value clients in the iGaming industry.

South Africa
Full-time
Customer Service

B.G

VIP Key Account Manager - Remote

Betsson Group

4 weeks ago

Join Betsson Group as a VIP Key Account Manager to enhance customer loyalty and retention while managing high-value client relationships.

Argentina
Full-time
Sales / Business
Manila Recruitment logo

Account Manager - Remote

Manila Recruitment

2 days ago

The Account Manager is responsible for managing customer relationships and ensuring product adoption in a self-storage SaaS company.

Philippines
Full-time
Customer Service