As a VIP Account Manager at RISK, you will play a crucial role in managing relationships with our VIP clients, enhancing their experience and ensuring their needs are met through various communication channels.

In Short

Communicate closely with VIP-clients through various channels.
Analyze customer complaints and suggestions.
Create activation plans for individual customers.
Perform daily analysis of client activity.
Manage significant deposits/withdrawals of VIP clients.
Work on increasing deposits/turnovers of VIP clients.
Deal with unsuccessful deposits/withdrawals.
Work on performance indicators for groups and individuals.

Requirements

Ability to work night shifts.
1 year of experience in customer service or sales.
Intermediate English proficiency.
Proficient in PC skills (Word, Excel, etc.).
Experience in client cooperation and active listening.
Sociable, independent, detail-oriented, organized, and able to multitask.

Benefits

Children Allowance.
Mental Health Support.
Sport Activities.
Language Courses.
Automotive Services.
Veterinary Services.
Home Office Setup Assistance.
Dental Services.
Books and Stationery.
Training Compensation.
Massage services.

RISK

Customer Service

Full Time

Worldwide

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