Remote Otter LogoRemoteOtter

VIP Account Manager - Remote

Posted Yesterday

Overview

As a VIP Account Manager at RISK, you will play a crucial role in managing relationships with our VIP clients, enhancing their experience and ensuring their needs are met through various communication channels.

In Short

  • Communicate closely with VIP-clients through various channels.
  • Analyze customer complaints and suggestions.
  • Create activation plans for individual customers.
  • Perform daily analysis of client activity.
  • Manage significant deposits/withdrawals of VIP clients.
  • Work on increasing deposits/turnovers of VIP clients.
  • Deal with unsuccessful deposits/withdrawals.
  • Work on performance indicators for groups and individuals.

Requirements

  • Ability to work night shifts.
  • 1 year of experience in customer service or sales.
  • Intermediate English proficiency.
  • Proficient in PC skills (Word, Excel, etc.).
  • Experience in client cooperation and active listening.
  • Sociable, independent, detail-oriented, organized, and able to multitask.

Benefits

  • Children Allowance.
  • Mental Health Support.
  • Sport Activities.
  • Language Courses.
  • Automotive Services.
  • Veterinary Services.
  • Home Office Setup Assistance.
  • Dental Services.
  • Books and Stationery.
  • Training Compensation.
  • Massage services.

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