Solutions Engineer - Remote

Overview

As a Solutions Engineer at Xsolla, you will play a critical role in customer engagement, working closely with technical teams and customers to solve integration challenges and ensure successful product launches.

In Short

• Serve as the technical lead for key customers.
• Manage onboarding, integration, and ongoing success activities.
• Collaborate with engineering and product teams.
• Ensure smooth delivery of technical components for product launches.
• Communicate effectively between technical teams and non-technical stakeholders.
• Track and document technical action items.
• Share customer feedback with product development teams.
• Anticipate and manage stakeholder expectations.
• Work in a global, multicultural environment.
• Proactive problem-solving and collaboration.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or related field.
• 3–5 years in a technical customer-facing role.
• Solid understanding of technical systems and software infrastructure.
• Excellent written and verbal communication skills.
• Ability to coordinate across multiple departments.
• Self-starter with a collaborative mindset.
• Experience in global environments.

Benefits

• Opportunity to work with industry leaders.
• Dynamic and fast-growing work environment.
• Engagement with innovative technologies.
• Collaboration with diverse teams.
• Career development opportunities.