Social Media Specialist - Remote

Overview

The Social Media Specialist at Xplor will drive client acquisition and customer retention by developing original, engaging social content for the Home Services division, managing social strategies, and enhancing online community engagement.

In Short

• Develop and execute a comprehensive social media strategy across multiple brands.
• Create and manage high-quality content for various social media platforms.
• Monitor social media channels and track key performance metrics.
• Engage with online communities and manage the company's reputation.
• Stay current with social media trends and optimize content strategy.
• Collaborate with internal teams to showcase happy customers.
• Travel occasionally to capture in-the-field content.
• Increase YouTube views and onboard social influencers.
• Research field service industry-related topics.

Requirements

• 3-5 years of experience managing social media channels.
• Experience in SaaS or Field Service Industry.
• Undergraduate degree in Marketing or Communications.
• Proficiency in creating short-form video content and graphic design.
• Experience in obtaining user-generated content and working with social influencers.
• Knowledge of social media analytics tools and SEO best practices.
• Ability to create compelling B2B narratives and multimedia assets.
• Excellent writing and communication skills.
• Self-motivated with strong organizational and multitasking abilities.

Benefits

• Unparalleled opportunities to learn and accelerated career development.
• A collaborative, team environment with passionate individuals.
• 12 weeks Gender Neutral Paid Parental Leave.
• Unlimited access to LinkedIn learning.
• Access to mental health support.
• Fully flexible work arrangements.