Customer Support Assistant for Financial Market - Remote

Overview

The Customer Support Assistant for Financial Market will support various stages of the academic journey of students, assisting in the implementation and operation of employability solutions and career services.

In Short

• Support communication and relationship with internal and external stakeholders.
• Assist in communication and relationship with students.
• Facilitate engagement strategy development and implementation for students.
• Create and maintain Excel spreadsheets for data analysis and control.
• Prepare management reports providing updates for management.
• Create presentations in PowerPoint for internal and external meetings and reports.
• Organize and maintain updated records.
• Collaborate with internal teams to meet departmental expectations effectively.
• Monitor and report results, identifying areas for improvement and adjusting actions as necessary.

Requirements

• Strong communication skills.
• Ability to work in a fast-paced environment.
• Proficiency in Excel and PowerPoint.
• Experience in customer support or related fields.
• Strong analytical skills.
• Team player with collaborative mindset.
• Detail-oriented and organized.

Benefits

• Dynamic and open-minded work culture.
• Opportunities for personal and professional growth.
• Autonomy in decision-making.
• Work alongside talented and diverse individuals.
• Continuous learning environment.