Assistant Relationship Manager - APAC - Remote

Overview

This role is an integral part of the Relationship Management Team, where you will learn to manage a portfolio of high-net-worth customer accounts at Xapo Bank.

In Short

• Work from anywhere, impacting customers globally.
• Manage high-net-worth customer accounts.
• Identify leads and build strong customer relationships.
• Assist customers with Xapo Bank's products.
• Ensure consistent customer support throughout their journey.
• Achieve revenue targets by retaining and acquiring business.
• Learn to onboard and service clients in a high-paced environment.
• Attend regional events to promote the Xapo brand.
• Support senior team members in managing customer relationships.
• Gain exposure to ultra-high-net-worth clients.

Requirements

• A recent graduate with a degree in Finance, Business, or a related field.
• 2+ years of working experience in a related field is an advantage.
• A strong interest in Bitcoin and/or crypto.
• Excellent communication and interpersonal skills.
• A willingness to learn and a proactive attitude.
• Fluency in English is required.
• Chinese, Japanese, or Korean proficiency is an advantage.

Benefits

• Work 100% remotely from anywhere in the world.
• Great work-life balance with flexible work schedules.
• Yearly budget for individual learning and development goals.
• Collaborate with a high-performance team.
• Be part of a company that prioritizes consumer protection and ethical conduct.