Account Manager - Remote

Overview

We are seeking a highly motivated and customer-centric individual to join our team as an Account Manager. You will be pivotal in nurturing client relationships and ensuring the successful adoption and optimization of our healthcare software solutions.

In Short

• Develop and maintain strong relationships with a portfolio of assigned clients.
• Understand client needs and workflows to enhance client value.
• Coordinate with internal teams to advocate for client needs.
• Conduct regular client meetings and performance reviews.
• Manage and resolve client issues for high customer satisfaction.
• Identify opportunities for account growth and upselling.

Requirements

• At least 3 years of experience as an Account Manager in the software industry.
• Excellent communication and interpersonal skills.
• Demonstrated ability to deliver client-focused solutions.
• Effective problem-solving skills under pressure.
• Highly organized with attention to detail.
• Strong understanding of healthcare processes is an advantage.
• Proven experience with CRM software.
• A positive attitude and willingness to learn.

Benefits

• Fully remote work environment.
• Flexible hours during standard US business hours.