Workforce Management Planner - Remote

Overview

As a WFM Planner at Wolt, you will join a dynamic team to deliver capacity plans for multiple countries, ensuring operational efficiency and data-driven decision-making.

In Short

• Create and manage long-term forecasting and capacity plans.
• Generate performance metrics reports.
• Conduct scenario simulations for resource allocation.
• Provide recommendations for customer experience improvements.
• Lead planning governance and facilitate cross-team sessions.
• Enhance forecast accuracy metrics.
• Collaborate on quarterly OKR target-setting.
• Build data automations for efficiency.

Requirements

• Experience in forecasting and capacity planning.
• Strong data analysis and reporting skills.
• Ability to address issues independently.
• Track record of identifying automation opportunities.
• Excellent relationship management skills.
• Adept at translating strategy into operational plans.
• Self-starter with ownership of challenges.

Benefits

• Opportunity to work in a high-growth environment.
• Collaborate with an ambitious team.
• Continuous learning and development opportunities.