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Associate - Operations - Remote

Posted 86 weeks ago
All others
Full Time
Worldwide

Overview

The Associate - Operations role involves ensuring adherence to regulatory standards and achieving performance targets while maintaining quality results and delivering service agreements.

In Short

  • Adhere to regulatory bodies in Australia.
  • Achieve agreed performance targets set by the business.
  • Maintain and improve quality results by adhering to standards.
  • Deliver agreed service agreements with internal and external customers.
  • Determine priorities of work.
  • Ensure compliance with internal policies and procedures.
  • Accountability for own performance.

Requirements

  • Adherence to regulatory bodies in Australia.
  • Achievement of performance targets.
  • Quality assurance skills.
  • Experience in service agreements.
  • Ability to prioritize work effectively.
  • Knowledge of internal policies and procedures.
  • Strong accountability.

Benefits

  • Opportunity to work with a leading BPM company.
  • Engagement with diverse industries.
  • Collaborative work environment.
  • Potential for career growth.
  • Access to training and development resources.
WNS Global Services logo

WNS Global Services

WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) provider, delivering business value to over 400 clients worldwide. The company excels in various industry verticals, including Banking and Financial Services, Healthcare, Insurance, and Retail, among others. Established in 2009, WNS Costa Rica serves as a scalable delivery center, leveraging the region's political and economic stability, high literacy rates, and a young, multilingual workforce. WNS is committed to enabling clients to outperform through a focus on service and innovation, guided by its core values of Client First, Integrity, Respect, Collaboration, Learning, and Excellence. The organization emphasizes employee development and experience, offering structured career paths and mentoring.

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