Patient Service Representative - Remote

Overview

The Patient Service Representative is responsible for providing excellent customer service and efficiently registering patients in a healthcare facility, ensuring compliance with regulatory requirements.

In Short

• Greet patients and create a welcoming environment.
• Collect and enter patient demographic information accurately.
• Verify patient insurance coverage and eligibility.
• Provide exceptional customer service to patients and families.
• Respond to inquiries and address concerns professionally.
• Assist patients in completing registration forms.
• Knowledge of medical terminology and insurance processes is beneficial.
• Familiarity with EHR systems and registration software.
• Strong attention to detail and accuracy in data entry.
• Ability to handle confidential information with discretion.

Requirements

• High School Diploma or Equivalent required.
• 1-2 years of experience in patient registration or customer service preferred.
• Excellent communication and interpersonal skills.
• Proficiency in office software applications.

Benefits

• Opportunity to work in a reputable healthcare organization.
• Collaborative team environment.
• Contribution to patient care and community service.