Patient Services Representative - Remote

Overview

As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients, working as part of a team to provide registration, concierge, and clerical services.

In Short

• Starting pay is $17.67 per hour or higher based on experience.
• Work between Greenville Internal Medicine and Pediatrics and Belding Family Medicine.
• Responsible for complex patient/customer problem solving.
• Perform administrative functions including patient check-out and appointment scheduling.
• Obtain and verify insurance authorizations.
• Assist with electronic medical records and faxing tasks.
• Participate in safety initiatives and complete safety-related competencies.
• Assist in training new team members.
• Full-time position with variable shifts.
• Join a nationally recognized health system.

Requirements

• High School Diploma or equivalent.
• 2 years of relevant experience in insurance billing or patient financial services.
• Ability to navigate external patient referral portals.
• Experience with electronic health records.
• Strong problem-solving skills.
• Team collaboration abilities.
• Commitment to safety and compliance.
• Willingness to assist with training.
• Excellent communication skills.
• Ability to work variable days and shifts.

Benefits

• Comprehensive benefits package.
• On-demand pay program.
• Discounts on various services and products.
• Optional identity theft protection and insurance.
• Traditional and Roth retirement options.
• Commitment to diversity, equity, and inclusion.
• Support for reasonable accommodations.
• Collaborative work culture.
• Opportunities for professional development.
• Join a mission-driven health system.