Senior Patient Services Representative - Remote

Overview

The Senior Patient Services Representative organizes daily clerical functions to ensure quality healthcare services, provides guidance to clerical staff, and participates in safety initiatives.

In Short

• Oversees clerical team functions and training.
• Schedules complex referrals and procedures.
• Conducts audits for process improvement.
• Acts as a subject matter expert for the department.
• Participates in safety and risk management initiatives.
• Possesses the ability to perform various patient services roles.
• Ensures compliance with safety-related competencies.
• Supports a collaborative and inclusive work culture.
• Offers a comprehensive benefits package to employees.
• Commits to diversity, equity, and inclusion in healthcare.

Requirements

• High School Diploma or equivalent required.
• 3 years of relevant experience preferred.
• Associate’s Degree preferred.
• Strong organizational and communication skills.
• Ability to train and lead clerical staff.
• Experience in healthcare settings is advantageous.
• Knowledge of safety and compliance standards.
• Proficiency in scheduling and auditing processes.
• Commitment to patient-centered care.
• Willingness to participate in ongoing training and development.

Benefits

• Comprehensive benefits package for health and financial goals.
• On-demand pay program powered by Payactiv.
• Discounts on various services and products.
• Optional identity theft protection and insurance options.
• Retirement options with service contribution and match.
• Support for work/life balance initiatives.
• Participation in a collaborative and inclusive culture.
• Opportunities for professional growth and development.
• Commitment to diversity and equity in the workplace.
• Support for reasonable accommodations in the application process.