Community Resource Specialist - Behavioral Health - Remote

Overview

The Community Resource Specialist supports behavioral health services across Mass General Brigham, facilitating referrals and improving patient access to care in a collaborative environment.

In Short

• Support behavioral health initiatives across emergency departments and inpatient units.
• Facilitate referrals for patients awaiting treatment.
• Monitor system-wide capacity for placement efforts.
• Communicate with multidisciplinary teams.
• Document tasks in medical records.
• Assist with data collection and analysis.
• Respond to inquiries from stakeholders via phone and email.
• Attend department meetings and assist with various tasks.
• Work independently and as part of a team.
• Maintain professionalism in high-pressure environments.

Requirements

• Bachelor’s degree required, master’s preferred in relevant fields.
• Experience in the mental health care field.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to multitask.
• Familiarity with mental health treatments and community resources.
• Intermediate proficiency in Excel, Word, PowerPoint, and Teams.
• Ability to remain calm under pressure.
• Flexibility and resourcefulness.
• Assessment and problem-solving skills.
• Ability to work independently.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Engagement in meaningful work that impacts patient care.
• Access to professional development and training.
• Support for work-life balance.
• Collaboration with multidisciplinary teams.
• Participation in department meetings and initiatives.
• Regular feedback and performance evaluations.
• Health and wellness programs.
• Competitive compensation and benefits package.
• Contributions to community service and outreach.