Specialty Pharmacy Technician - Remote

Overview

The Specialty Pharmacy Technician will work directly with patients and healthcare staff to manage the specialty medication needs of patients at Mass General Brigham, providing extraordinary service and support.

In Short

• Coordinate specialty medication needs for patients.
• Assist with benefit coordination and financial assistance.
• Manage prior authorizations for medications.
• Ensure timely medication delivery to patients.
• Work collaboratively with pharmacy and medical staff.
• Answer patient questions regarding services and insurance.
• Monitor patient profiles for medication therapy needs.
• Understand Medicare/Medicaid billing guidelines.
• Provide call support to patients and clinics as needed.
• Participate in clinical subcommittees.

Requirements

• Experience in a pharmacy or healthcare setting.
• Strong communication and interpersonal skills.
• Knowledge of medication management and insurance processes.
• Ability to work in a fast-paced environment.
• Commitment to patient care and service excellence.
• Understanding of billing and coding practices.
• Ability to build strong relationships with patients and staff.
• Attention to detail and organizational skills.
• Flexibility to adapt to changing needs.
• Team-oriented mindset.

Benefits

• Competitive base pay.
• Comprehensive benefits package.
• Career advancement opportunities.
• Recognition programs for contributions.
• Support for professional growth.
• Work-life balance initiatives.
• Diversity and inclusion commitment.
• Employee wellness programs.
• Flexible working arrangements.
• Positive work environment.