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Technical Service Manager - Remote

Posted 13 weeks ago
Customer Service
Full Time
USA
$96,500 - $136,160/year

Overview

The Technical Service Manager is focused on delivering exceptional Customer Experience and supporting WM’s revenue growth strategy through the leadership of the Technical Service Center.

In Short

  • Lead the Technical Service team to increase customer satisfaction.
  • Cultivate sales to achieve targeted revenue goals.
  • Provide direction and leadership to the Technical Service Management Team.
  • Align processes and system utilization for a cohesive customer experience.
  • Build partnerships with Area Industrial Sales teams.
  • Cultivate relationships with the Waste Approvals Team.
  • Interface between Corporate and Area teams for updates.
  • Maintain proficiency in WM systems for reporting and analysis.

Requirements

  • Bachelor’s Degree or HS Diploma/GED with four years of experience.
  • Five years of experience in the Environmental Services industry.
  • Must live and work in the US.

Benefits

  • Competitive total compensation package including Medical, Dental, Vision, Life Insurance.
  • Short Term Disability.
  • Stock Purchase Plan.
  • Company match on 401K.
  • Paid Vacation, Holidays, and Personal Days.
WM logo

WM

WM, formerly known as Waste Management, is a leading provider of waste management services, dedicated to creating opportunities for its employees and their families. The company emphasizes stability and meaningful work, ensuring that team members return home every day after performing essential duties. WM is committed to the growth of its workforce, offering 100% tuition coverage for eligible employees and their families, along with a clear path for career progression. The company invests in its employees through comprehensive benefits, including medical, dental, vision, and retirement plans. WM fosters a culture of safety and efficiency, encouraging collaboration among team members to enhance service delivery.

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