Engagement Manager - Remote

Overview

The Engagement Manager at Wiser Solutions plays a crucial role in delivering value to customers through excellent project management and customer support skills, while working fully remote from anywhere in the US.

In Short

• Define, lead and run implementations for the North America region.
• Meet project objectives and timelines.
• Ensure accountability and successful engagements with key customers.
• Act as a technical resource for customers.
• Work closely with customers to ensure high data quality.
• Proactively address data quality issues.
• Maintain a strong customer orientation and passion for user experience.
• Transition between high-level strategy and detailed implementation work.
• 2-3+ years of technical project management experience required.
• Proficiency in project management tools such as JIRA and Salesforce.

Requirements

• Experience in technical project management or similar roles.
• Track record of successful project implementations.
• Ability to manage time effectively and work independently.
• Strong problem-solving and analytical skills.
• Meticulous attention to detail.
• Bachelor's degree in a technical domain preferred.

Benefits

• Performance-based discretionary bonuses available.
• Competitive salary based on experience and qualifications.
• Fully remote work flexibility.
• Equal opportunity employer committed to a discrimination-free work environment.