Engagement Manager - Remote

Overview

The Engagement Manager is responsible for leading implementations and ensuring successful engagements with key customers, leveraging strong analytical and technical skills alongside excellent communication abilities.

In Short

• Define and lead implementations for the North America region.
• Meet project objectives and timelines.
• Work with key account customers to ensure successful engagements.
• Act as a technical resource for customers and CSM.
• Ensure highest data quality and address issues appropriately.
• Proactively alert customers about data quality issues.
• Become a domain expert in customer challenges.
• Transition between high-level strategy and detailed work.
• 2-3+ years of technical project management experience required.
• Strong customer orientation and problem-solving skills.

Requirements

• Experience with project management tools like JIRA and Salesforce.
• Ability to manage time and work independently.
• Meticulous attention to detail.
• Bachelor's degree in a technical domain preferred.

Benefits

• Performance-based discretionary bonuses available.
• Work in a dynamic and innovative environment.
• Opportunities for professional growth and development.