Supply Chain Application Support Analyst - Remote

Overview

The Supply Chain Application Support Analyst will be responsible for driving complex issue resolution and automation activities in a remote environment, focusing on customer needs and service excellence.

In Short

• 100% Remote position based in the United States.
• Salary up to $85,000 plus performance bonus.
• Requires familiarity with IT support processes.
• Involves supporting Oracle Fusion platform integration issues.
• Requires SQL skills to create queries and troubleshoot.
• Focus on customer service and communication.
• Must be adaptable and collaborative.
• Experience in supply chain management is essential.
• Opportunity for ongoing training and professional development.
• Includes flexible time off and competitive benefits.

Requirements

• Bachelor's degree in IT or related field preferred.
• 5+ years of technical experience in warehouse management systems.
• 3+ years of SQL experience for data analysis.
• Ability to work under SLAs in a client-facing role.
• Excellent communication skills.
• Highly organized with multitasking ability.
• Experience with Oracle SCM is a plus.
• PMP certification is nice to have.

Benefits

• Competitive salary with performance bonuses.
• Flexible time off and sick leave.
• 100% employer-paid healthcare benefits.
• Paid parental leave up to 16 weeks.
• Annual learning and wellness allowances.
• 401k match up to 4%.
• 12 paid holidays annually.