Teller - Remote

Overview

This position specializes in providing exceptional customer service through various banking interactions, ensuring customer needs are met efficiently and accurately.

In Short

• Provide exceptional customer service in a branch environment.
• Process a variety of financial transactions accurately.
• Engage in lobby management and meet customer needs.
• Educate customers on self-service opportunities.
• Resolve escalated account service issues.
• Complete operational activities related to branch functions.
• Adhere to compliance and risk management standards.
• Maintain internal control standards.
• Demonstrate empathy and customer-centricity.
• Participate in ongoing training and development.

Requirements

• High school diploma or equivalent (GED).
• Minimum of 6 months customer service experience.
• Proven verbal and interpersonal communication skills.
• Strong organizational and time management skills.
• Proficiency with internet user-level technology.
• Bilingual preferred based on branch needs.
• Ability to stand for long periods and lift objects.
• Ability to read fine print.
• Flexibility and adaptability in a dynamic environment.
• Critical thinking skills to resolve customer issues.

Benefits

• Competitive salary and benefits package.
• Opportunity for professional growth and development.
• Paid volunteer time each year.
• Supportive and diverse work environment.
• Commitment to employee well-being and community involvement.