Remote Otter LogoRemoteOtter

Part-Time Teller - Remote

Posted Yesterday
Customer Service
Part Time
NY, USA
$18.00 - $25.76/hour

Overview

This position specializes in providing exceptional customer service in a bank branch, focusing on digital engagement, lobby management, and transactional processing.

In Short

  • Provide exceptional customer service and support.
  • Process a variety of financial transactions accurately.
  • Engage customers through digital demonstrations.
  • Manage lobby activities and address customer needs.
  • Handle escalated account service issues.
  • Complete branch operational activities as needed.
  • Ensure compliance with AML, BSA, and KYC regulations.
  • Maintain internal control standards.
  • Promote diversity and reflect the bank’s brand.
  • Support the growth and development of team members.

Requirements

  • High school diploma or equivalent (GED).
  • Minimum of 6 months customer service experience.
  • Proven verbal and interpersonal communication skills.
  • Exceptional customer service abilities.
  • Strong organizational and time management skills.
  • Proficiency with internet user-level technology.
  • Bilingual skills preferred based on branch needs.
  • Ability to stand for long periods and lift objects.
  • Ability to read fine print.
  • Ability to interact with customers face-to-face.

Benefits

  • Competitive pay range.
  • Medical and retirement benefits.
  • Paid volunteer time each year.
  • Support for employee growth and development.
  • Inclusive workplace culture.

M.A.T.T.C

Manufacturers and Traders Trust Co

M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York, with a mission to make a difference in people's lives and uplift diverse communities. With over 1,000 branches and 2,200 ATMs across 12 states, M&T Bank combines traditional banking services with wealth management and institutional capabilities through its affiliates. For more than 165 years, the bank has focused on building long-lasting relationships with customers while actively engaging in community support. M&T Bank values integrity, ownership, collaboration, curiosity, and candor, and is committed to fostering a diverse workforce and providing competitive benefits to its employees.

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