Part-Time Teller - Remote

Overview

This position specializes in providing exceptional customer service in a bank branch, focusing on digital engagement, lobby management, and transactional processing.

In Short

• Provide exceptional customer service and support.
• Process a variety of financial transactions accurately.
• Engage customers through digital demonstrations.
• Manage lobby activities and address customer needs.
• Handle escalated account service issues.
• Complete branch operational activities as needed.
• Ensure compliance with AML, BSA, and KYC regulations.
• Maintain internal control standards.
• Promote diversity and reflect the bank’s brand.
• Support the growth and development of team members.

Requirements

• High school diploma or equivalent (GED).
• Minimum of 6 months customer service experience.
• Proven verbal and interpersonal communication skills.
• Exceptional customer service abilities.
• Strong organizational and time management skills.
• Proficiency with internet user-level technology.
• Bilingual skills preferred based on branch needs.
• Ability to stand for long periods and lift objects.
• Ability to read fine print.
• Ability to interact with customers face-to-face.

Benefits

• Competitive pay range.
• Medical and retirement benefits.
• Paid volunteer time each year.
• Support for employee growth and development.
• Inclusive workplace culture.