GCM Client Administrator IV - Loan Agency - Remote

Overview

Leads all aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Supports senior account relationship managers. May serve as administrator for large and/or highly complex clients.

In Short

• Oversee client relationships and provide recommendations.
• Assist senior account representatives in revenue-generating activities.
• Manage daily implementation of client strategies.
• Resolve client requests and problems in a timely manner.
• Develop and maintain industry knowledge applicable to the business.
• Provide mentoring and support to team associates.
• Ensure adherence to risk and regulatory standards.
• Maintain internal control standards and implement audit points.
• Process transactions and maintain daily client contact.
• Complete other related duties as assigned.

Requirements

• Bachelor’s degree and minimum 2 years of relevant work experience.
• Strong focus on customer service and satisfaction.
• Excellent verbal and written communication skills.
• Experience in finance, business, economics, or accounting preferred.
• Strong interpersonal skills and ability to build trust with clients.
• Advanced analytical ability.
• Proven ability to work well with capable individuals.
• Experience in a team environment.
• CCTS certification preferred.
• Self-confident with a real interest in working with people.

Benefits

• Competitive benefits including medical and retirement plans.
• Forty hours of paid volunteer time each year.
• Support for growth and development of team members.
• Commitment to fair and market-informed pay.
• Opportunity to work in a collaborative environment.