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GCM Client Administrator III - Remote

Posted 3 days ago
Finance / Legal
Full Time
USA
$24.76 - $41.27/hour

Overview

Leads all aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Supports senior account relationship managers and serves as primary point of contact for clients.

In Short

  • Oversee client relationships and make recommendations regarding trust accounts.
  • Assist senior account representatives in revenue-generating activities.
  • Manage daily implementation of client strategies.
  • Resolve problems and respond to client requests in a timely manner.
  • Develop and maintain a high level of industry knowledge.
  • Provide coaching and mentoring to team associates.
  • Maintain internal control standards and implement audit points.
  • Foster client relationships and enhance client experience.
  • Understand and adhere to risk and regulatory standards.
  • Complete other related duties as assigned.

Requirements

  • Bachelor’s degree and a minimum of 1 year relevant work experience.
  • Strong focus on customer service and satisfaction.
  • Excellent verbal and written communication skills.
  • Ability to work in a team environment.
  • Strong analytical ability and interpersonal skills.
  • Experience with pertinent software applications.
  • Proven ability to build trust with clients.
  • Demonstrated ability to maintain integrity and professionalism.
  • Certified Corporate Trust Specialist (preferred).
  • Experience contributing to positive working relationships.

Benefits

  • Competitive benefits including medical and retirement plans.
  • Forty hours of paid volunteer time each year.
  • Commitment to employee growth and development.
  • Supportive work environment promoting diversity.
  • Access to a high caliber of service and resources.

W.T.N

Wilmington Trust N.A

M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York, with a mission to make a difference in people's lives and uplift diverse communities. With over 1,000 branches and 2,200 ATMs across 12 states, M&T Bank combines traditional banking services with wealth management and institutional capabilities through its affiliates. For more than 165 years, the bank has focused on building long-lasting relationships with customers while actively engaging in community support. M&T Bank values integrity, ownership, collaboration, curiosity, and candor, and is committed to fostering a diverse workforce and providing competitive benefits to its employees.

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