GCM Client Administrator III - Remote

Overview

Leads all aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Supports senior account relationship managers and serves as primary point of contact for clients.

In Short

• Oversee client relationships and make recommendations regarding trust accounts.
• Assist senior account representatives in revenue-generating activities.
• Manage daily implementation of client strategies.
• Resolve problems and respond to client requests in a timely manner.
• Develop and maintain a high level of industry knowledge.
• Provide coaching and mentoring to team associates.
• Maintain internal control standards and implement audit points.
• Foster client relationships and enhance client experience.
• Understand and adhere to risk and regulatory standards.
• Complete other related duties as assigned.

Requirements

• Bachelor’s degree and a minimum of 1 year relevant work experience.
• Strong focus on customer service and satisfaction.
• Excellent verbal and written communication skills.
• Ability to work in a team environment.
• Strong analytical ability and interpersonal skills.
• Experience with pertinent software applications.
• Proven ability to build trust with clients.
• Demonstrated ability to maintain integrity and professionalism.
• Certified Corporate Trust Specialist (preferred).
• Experience contributing to positive working relationships.

Benefits

• Competitive benefits including medical and retirement plans.
• Forty hours of paid volunteer time each year.
• Commitment to employee growth and development.
• Supportive work environment promoting diversity.
• Access to a high caliber of service and resources.