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ICT Administrator III - Remote

Posted 5 weeks ago
DevOps / Sysadmin
Full Time
Slovakia
1050€ - negotiable/brutto

Overview

The ICT Administrator III role involves independently managing and supporting ICT applications, ensuring smooth operations, and maintaining service quality for customers.

In Short

  • Provide 2nd level INM support.
  • Ensure uninterrupted operation of customer environments.
  • Adhere to internal work instructions and process guidelines.
  • Investigate incidents and implement corrective actions.
  • Manage complex changes and escalate when necessary.
  • Act as a technical lead and coordinate activities.
  • Serve as a Single Point of Contact for specific customers or technologies.
  • Communicate regularly with international colleagues.
  • Coordinate internal and vendor support for troubleshooting.
  • Train and mentor other employees.

Requirements

  • Secondary education.
  • Experience with ICT Application Operation & Management.
  • Valid certification in relevant technology.
  • Expert IT/PC literacy.
  • Advanced HW/SW overview.
  • Knowledge of Sikom CC 2nd Level, RedHat, Linux, Windows, SQL Database, SIP, TCP-IP.
  • Strong communication and analytical skills.
  • Upper intermediate German (B2) and intermediate English (B1).
  • Overview of ITIL processes.

Benefits

  • Financial benefits.
  • Learning and development opportunities.
  • Health and sports benefits.
  • Work-life balance benefits.
  • Additional benefits.
Deutsche Telekom IT Solutions Slovakia logo

Deutsche Telekom IT Solutions Slovakia

Deutsche Telekom IT Solutions Slovakia, established in 2006 in the Košice region, is a prominent player in the IT services sector, originally known as T-Systems Slovakia. As one of the founding members of the Košice IT Valley, the company has grown to become the second largest employer in eastern Slovakia, boasting over 3,900 employees. The organization is dedicated to continuous improvement and innovation in information and communication technology services, striving to enhance its offerings and adapt to the evolving needs of its clients.

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