GCM Client Administrator III - Remote

Overview

This role involves leading all aspects of Global Capital Markets trust or entity administration and servicing high net-worth private and institutional clients. The candidate will support senior account relationship managers and may serve as the administrator for large and complex clients.

In Short

• Lead client relationships and oversee trust account administration.
• Support senior account representatives in revenue-generating activities.
• Manage daily implementation of client strategies.
• Resolve client requests and problems in a timely manner.
• Maintain relationships with internal and external service partners.
• Provide coaching and mentoring to team associates.
• Ensure adherence to risk and regulatory standards.
• Stay current on industry news and corporate policies.
• Complete other related duties as assigned.
• Contribute to a supportive work environment reflecting company values.

Requirements

• Bachelor’s degree and minimum of 1 year relevant experience.
• Strong focus on customer service and satisfaction.
• Excellent verbal and written communication skills.
• Experience working in a team environment.
• Strong analytical and interpersonal skills.
• Proven ability to build trust with clients.
• Experience in financial services preferred.
• CCTS certification is a plus.
• Ability to rapidly learn new software applications.
• Maintain integrity and professionalism in all interactions.

Benefits

• Competitive benefits including medical and retirement plans.
• Forty hours of paid volunteer time each year.
• Support for growth and development of team members.
• Commitment to fair and market-informed pay.
• Inclusive and diverse workplace culture.