GCM Client Administrator I - Remote

Overview

Assists with limited aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. May serve as administrator for medium to large (as defined by business) and/or complex clients. Serves as point of contact for client regarding routine daily administration.

In Short

• Support the Relationship Manager with oversight of client relationships.
• Assist account representative(s) in revenue-generating activities.
• Manage daily implementation of client strategies.
• Foster client relationships with assigned client base.
• Resolve problems and respond to client requests in a timely manner.
• Manage relationships with internal and external service partners.
• Develop and maintain industry knowledge.
• Provide effective support of team members.
• Understand and adhere to the Company’s risk and regulatory standards.
• Complete other related duties as assigned.

Requirements

• Combined minimum of 3 years higher education and/or work experience.
• Demonstrated focus on customer service and satisfaction.
• Demonstrated verbal and written communication skills.
• Bachelor’s degree focused on Finance, Business, Economics, or Accounting preferred.
• Working towards CCTS certification if corporate trust focus.
• Experience working in a team environment.
• Proven ability to work well with highly capable individuals.
• Demonstrated analytical ability.
• Ability to maintain integrity and professionalism.
• Self-confident and able to develop strong working relationships.

Benefits

• Competitive pay and benefits.
• Medical and retirement benefits.
• Forty hours of paid volunteer time each year.
• Support for growth and development of team members.
• Commitment to fair and market-informed pay.