GCM Client Administrator III - Remote

Overview

Leads all aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Supports senior account relationship managers and serves as primary point of contact for clients.

In Short

• Oversee client relationships and provide recommendations.
• Assist senior representatives in revenue-generating activities.
• Manage daily implementation of client strategies.
• Resolve client requests and problems in a timely manner.
• Develop and maintain industry knowledge.
• Provide support and mentoring to team associates.
• Ensure adherence to risk and regulatory standards.
• Process transactions and manage account administration.
• Maintain relationships with internal and external partners.
• Complete other related duties as assigned.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum of 1 year relevant work experience with direct client contact.
• Strong focus on customer service and satisfaction.
• Excellent verbal and written communication skills.
• Strong analytical and interpersonal skills.
• Ability to build trust with clients.
• Experience in a team environment.
• Proven ability to work with successful individuals.
• CCTS certification preferred.
• Strong software application skills.

Benefits

• Competitive salary and benefits.
• Paid volunteer time each year.
• Support for professional growth and development.
• Commitment to a drug-free workplace.
• Equal employment opportunities.