Network Director - Remote

Overview

The Network Director role at Wifinity is a strategic leadership position focused on enhancing network operations and ensuring high performance in a remote-first working environment.

In Short

• Lead strategic vision and operational excellence for Wifinity's Network function.
• Drive innovation and technology adoption in network management.
• Engage with stakeholders across various departments.
• Oversee network performance against key KPIs.
• Develop and lead a high-performing team of managers and engineers.
• Implement training and career development plans for technical staff.
• Collaborate with the CTO on technical architecture and network strategy.
• Manage operational incidents as needed.
• Foster a culture of accountability and continuous improvement.
• Ensure customer satisfaction through effective network operations.

Requirements

• Proven experience in strategic network initiatives.
• Strong leadership and people management skills.
• Deep understanding of network infrastructure and service management.
• Exceptional communication skills for stakeholder management.
• Experience in managing network operations in MSP and ISP environments.
• Ability to lead during operational incidents.
• Experience in customer service operations is desirable.

Benefits

• Competitive salary and benefits package.
• Annual Leave Buy & Sell Scheme.
• Remote-first working environment for better work/life balance.
• Positive work environment free from bullying or harassment.
• Support for individuals requiring assistance in application formats.