Client Success Manager - Remote

Overview

Our client is looking for a Client Success Manager who can do more than maintain accounts, but also build lasting client partnerships, uncover opportunities, and drive measurable growth. Our client is an international top-rated shipping platform that helps businesses manage and optimize their shipping costs. This is a chance to challenge the status quo and help global brands ship smarter with the support of a top-rated, award-winning platform.

In Short

• Act as a trusted partner for clients, from onboarding to ongoing success.
• Build and grow strategic relationships with key stakeholders, including C-suite leaders.
• Collaborate with internal teams to deliver results and showcase value.
• Leverage data, insights, and technology to guide smarter decisions.

Requirements

• 3+ years B2B account management success, consistently hitting target.
• Logistics/shipping/3PL industry experience.
• Proven ability to pair technology with services to drive client outcomes.
• Strong communicator with exceptional relationship-building skills with key stakeholders, including C-level executives.
• Comfortable working virtually, detail-oriented, and tool-savvy (experience with platforms such as Salesforce, Gong, ZoomInfo a plus).
• Strong teamwork and adaptability, with a willingness to learn and tackle challenges in a dynamic business environment.

Benefits

• Opportunity to work with a top-rated, award-winning platform.
• Chance to challenge the status quo in the shipping industry.
• Build lasting partnerships with global brands.
• Collaborate with a dynamic team.