Senior Payments Operations Specialist - Remote

Overview

We are seeking a Senior Payments Operations Specialist to lead and optimize our payment processes, focusing on monitoring key billing performance indicators, managing routing and cascading strategies, and ensuring seamless transaction flows.

In Short

• Monitor key billing performance indicators (KPIs), including approval rates and declined transactions.
• Establish and optimize scalable payment operational processes.
• Collaborate with various departments to address their requests.
• Deeply analyze current payment flows and methods.
• Communicate critical changes in provider terms.
• Conduct payment and routing tests, and monitor results.
• Identify opportunities to streamline workflows and reduce errors.

Requirements

• 3+ years of experience as a Billing Specialist or Analyst in online payments.
• Strong aptitude for numbers and processing transactional information.
• Proficient in Microsoft Excel and other MS Office software.
• Solid understanding of online payment funnels and flows.
• Experience in written communication with international customers.
• Basic understanding of payment systems.
• Eagerness to expand knowledge about payment systems.

Benefits

• Join a culture that champions personal and professional growth.
• Empowered to inspire and make an impact.
• Focus on achieving meaningful outcomes.
• Be part of a movement creating a healthier, happier world.