Welcome Coordinator - Remote

Overview

The purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our patients.

In Short

• Be the face of the clinic and ensure efficient center operations.
• Perform administrative tasks to enhance patient experience.
• Schedule patient appointments and manage phone calls.
• Deliver high-touch assistance to patients and guests.
• Work as part of the Service Team reporting to the Practice Manager.
• Maintain flexibility and a friendly demeanor.
• Contribute to a seamless experience for patients and community members.
• Juggle multiple tasks effectively.
• Support the broader team in delivering exceptional care.
• Work full-time with anticipated weekly hours of 40.

Requirements

• Strong communication skills.
• Ability to manage multiple tasks.
• Experience in customer service or administrative roles.
• Friendly and approachable personality.
• High level of flexibility and adaptability.
• Commitment to creating an inclusive environment.
• Proficiency in handling phone calls and scheduling.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• Employee stock purchase plan.
• No-cost wellness programs.
• Flexible work schedules and paid time off.
• Tuition assistance and dependent care resources.
• Confidential counseling and financial coaching.