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Welcome Coordinator - Remote

Posted 5 weeks ago
Customer Service
Full Time
USA
$17.00 - $31.30/hour

Overview

The Welcome Coordinator at Oak Street Health creates an inclusive environment and ensures a positive experience for patients, performing various administrative tasks to support clinic operations.

In Short

  • Welcoming patients and guests
  • Conducting visit check-ins
  • Collecting co-pays and updating patient information
  • Scheduling appointments
  • Managing phone lines and faxes
  • Maintaining cleanliness of reception areas
  • Floating to other centers as needed
  • Delivering high-touch assistance to patients
  • Being friendly and flexible
  • Supporting a seamless patient experience

Requirements

  • Strong computer skills and knowledge of Google Suite
  • Professional phone etiquette
  • Fluency in Spanish, Polish, Russian, or other relevant languages
  • US work authorization
  • Experience in customer service preferred
  • Some college education preferred
  • A flexible and positive attitude
  • A welcoming attitude toward older adults
  • High level of integrity
  • Ability to embody 'Oaky' values

Benefits

  • Mission-focused career impacting health outcomes
  • Paid vacation and sick time
  • 401(k) match options
  • Health, vision, and dental insurance
  • Employee Stock Purchase Plan (ESPP)
  • Life and disability insurance
  • Wellness programs and financial coaching
  • Flexible work schedules and family leave
  • Tuition assistance
  • Comprehensive benefits package
Wellpartner logo

Wellpartner

CVS Health is a leading health care innovator dedicated to improving access, lowering costs, and enhancing the quality of care for millions of people every day. With a commitment to continuous improvement, CVS Health fosters a culture that empowers its colleagues to learn and grow professionally. The company operates a network of pharmacies and health services, providing essential support in managing prescriptions and chronic conditions. CVS Health values empathy, collaboration, and a patient-centered approach, striving to deliver exceptional care while promoting a dynamic and inclusive work environment. As a top workplace, CVS Health is recognized for its commitment to sustainability, employee development, and community health initiatives.

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