Welcome Coordinator - Remote

Overview

The Welcome Coordinator at Oak Street Health is responsible for creating an inclusive environment for patients and ensuring a positive first and last impression, while performing various administrative tasks to support clinic operations.

In Short

• Welcome patients and guests to the clinic.
• Conduct visit check-ins and assist with required forms.
• Collect co-pays and update patient information in electronic records.
• Schedule and reschedule appointments.
• Manage phone lines, including taking messages and making outbound calls.
• Maintain cleanliness of the Welcome and Community Room areas.
• May require floating to other centers in the region.
• Perform other duties as assigned.
• Be part of a team focused on creating a seamless patient experience.
• Embody the values of being