Senior IT Engineer, Enterprise Applications & Infrastructure - Remote

Overview

As a Senior IT Engineer, you will be responsible for managing and optimizing Weedmaps’ enterprise applications and infrastructure, including both hosted and cloud-based solutions. This role will lead the planning, implementation, and execution of large-scale deployments, migrations, and integrations across critical IT systems. You will work both independently and collaboratively to ensure that Weedmaps’ technology ecosystem remains efficient, secure, and scalable.

In Short

• Design, develop, and implement workflow automation inside applications or via APIs.
• Collaborate with cross-functional teams to define, streamline, and automate business processes.
• Evaluate new applications and integration to ensure compatibility within the existing ecosystem.
• Implement, manage, and enhance authentication and access control mechanisms, including Okta, SAML, and Zero Trust security models.
• Lead the escalation and resolution process for Level 2 and 3 technical issues within the IT environment, coordinating with stakeholders and support teams as needed.
• Proactively maintain, monitor, and troubleshoot enterprise applications to ensure uptime and performance.
• Proactively maintain, monitor, and troubleshoot on-prem Networking stack.
• Mentor and train junior team members, fostering skill development in automation, scripting, and IT operations.
• Build and improve monitoring systems for critical services, ensuring proactive incident detection and response.
• Develop, optimize, and maintain scripting solutions across multiple programming languages (Python, PowerShell, bash, etc) for automation and integrations.

Requirements

• Bachelor’s degree in Computer Science (or related field) or equivalent experience.
• 10+ years of experience in support and troubleshooting enterprise applications.
• Extensive hands-on experience with SaaS application configuration, integration, and administration.
• Proficiency in scripting and automation using Python, Shell, PowerShell, Bash, or similar languages, with experience leveraging APIs for integrations.
• Experience working with cloud platforms such as AWS, Azure, or GCP.
• Experience with workflow automation tools such as Workato, Okta Workflows, Zapier, etc.
• Solid understanding of authentication protocols like Okta and SAML-based configurations.
• Familiarity in JSON data modeling and REST API integrations.
• Proficiency in building and optimizing monitoring systems for service operations.

Benefits

• Physical Health benefits: Medical, Dental & Vision.
• Mental Health benefits: Free access to CALM app for employees and dependents.
• 401(k) Retirement Plan (with employer match contribution).
• Generous PTO, Paid Sick Leave, and Company Holidays.
• Supplemental, voluntary benefits including Student Loan Repayment and FSA.
• Paid parental leave.
• Opportunities for professional growth and networking.
• Casual work environment.
• Company contribution to HSA when electing the High Deductible Health Plan.
• Training and mental health seminars.