Senior Infrastructure/Application Support Engineer - Remote

Overview

The Senior Infrastructure/Application Support Engineer will join a dedicated team to ensure the smooth delivery of a global promotions platform, supporting one of the largest fast-food restaurant chains in the world.

In Short

• Join a team of dedicated engineers focused on application support.
• Work on an API-driven global promotions platform.
• Collaborate with development teams to resolve application issues.
• Monitor system performance and conduct health checks.
• Lead incident responses and author reports.
• Develop support documentation and assist in deployment.
• Mentor junior engineers and improve support processes.
• Participate in on-call support rotations.
• Work primarily in the eastern/central US time zone for the first 6 months.
• Utilize cloud environments for application management.

Requirements

• 5+ years of experience in application support or related fields.
• Proficient in scripting languages like Python, Ruby, or Bash.
• Strong understanding of API testing and SQL.
• Experience with AWS and security best practices.
• Knowledge of Kubernetes and centralized logging systems.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Experience with monitoring tools and performance tuning.
• Familiarity with version control systems like GIT.

Benefits

• Health insurance.
• Psychotherapy assistance allowance.
• Gym allowance.
• Individual educational budget.
• Paid vacations and sick leaves.
• All public holidays are paid days off.