Customer Support Agent with Swedish - Remote

Overview

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We’d love to have you with us.

In Short

• Remote Swedish & English speaking Customer Support Agents needed.
• Work night shifts from 23 PM to 09 AM.
• 3 days work followed by 3 days off.
• Provide support via email and live chats.
• Process client needs with attention to detail.
• Focus on customer satisfaction and expectations.
• Collaborate with the team to improve processes.
• Proficiency in Swedish & English required.
• Proactive with good support/sales skills.
• Career growth opportunities available.

Requirements

• Proficiency in Swedish & English, both written and spoken.
• Proactive person with good support/sales skills.
• Strong communication and negotiation skills.
• Attention to detail.
• Previous experience as a support agent is a plus.

Benefits

• Up to 50% monthly bonuses.
• 24 days of vacation per year.
• 6 days of paid sick leave.
• Partially paid language classes.
• Birthday, wedding, and newborn gifts.
• Career growth opportunities (promotion to Mid and Senior agent).