Customer Support Agent (German Speaker) - Remote

Overview

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right. We’d love to have you with us.

In Short

• Deliver exceptional support to our customers via email and live chat, primarily in German.
• Process inquiries with attention to detail and content.
• Proactively identify clients' needs and suggest effective solutions.
• Prioritize customer satisfaction by exceeding expectations.
• Collaborate closely with our team to enhance and streamline processes.

Requirements

• Proficiency in both written and spoken English and German.
• Proactive attitude with a knack for customer support and sales.
• Excellent communication and negotiation skills.
• Strong attention to detail.
• Previous experience in a support role is advantageous.

Benefits

• Opportunities for growth and stability.
• Rewards and relocation assistance.
• Strong sense of community.