Managing Director, Infrastructure Operations - Remote

Overview

The Managing Director of Infrastructure Operations at Webster will oversee various aspects of technical operations, ensuring excellence in IT infrastructure service delivery.

In Short

• Lead the infrastructure operations function to achieve operational excellence.
• Manage engineers and analysts for IT infrastructure metrics execution.
• Evaluate and design technical solutions for service goals.
• Enforce security and compliance policies for a stable IT environment.
• Oversee IT infrastructure metrics to optimize performance.
• Maintain a secure and high-performing IT environment.
• Collaborate with teams to support business operations.
• Drive implementation of operational controls.
• Participate in incentive compensation opportunities.
• Engage in a values-guided culture focused on community service.

Requirements

• Bachelor’s degree required.
• 10+ years of experience in large-scale systems support.
• Cloud computing experience preferred, especially with AWS or Azure.
• Knowledge of Data Center networks and routing.
• Experience with firewalls and site-to-site connectivity.

Benefits

• Career development opportunities.
• Incentive compensation eligibility.
• Supportive and collaborative work environment.
• Meaningful work focused on community impact.
• Values-guided culture emphasizing integrity and respect.