IT Infrastructure and Operations Manager - Remote

Overview

The IT Infrastructure and Operations Manager at Hayden AI will oversee the management and maintenance of IT systems, ensuring security, compliance, and efficient operations.

In Short

• Manage video surveillance and access control systems.
• Provide desktop and laptop support.
• Administer Mobile Device Management (MDM).
• Execute account provisioning and user management.
• Oversee video conferencing and office A/V systems.
• Monitor IT budget and vendor management.
• Ensure security and compliance with standards.
• Manage network access and performance.
• Lead incident and risk management efforts.
• Collaborate with various teams for IT operations.

Requirements

• Bachelor’s degree in IT, Computer Science, or related field.
• 5+ years of experience in IT infrastructure management.
• Experience with identity management systems.
• Strong understanding of zero-trust security principles.
• Experience with A/V systems management is a plus.
• Familiarity with compliance requirements (SOC2, ISO).
• Excellent problem-solving and communication skills.
• Proven budget management experience.

Benefits

• Medical, dental, and vision coverage options.
• Flexible Spending Accounts (FSA).
• 401(k) with company matching.
• Unlimited PTO.
• Daily catered lunches in the office.