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Professional Services Consultant - Remote

Posted 2 weeks ago
Sales / Business
Full Time
Worldwide

Overview

Join Vonage and help us innovate cloud communications for businesses worldwide! The Professional Services Consultant is either office based or working remotely providing service delivery support for Vonage customers.

In Short

  • Deliver projects on time and within scope.
  • Project tracking and time management.
  • Project management of implementations on client site and remote.
  • Training for new and existing users.
  • Providing best practice to customers on Contact Centres.
  • Assist other team members and wider departments.
  • Foundation Project Management accreditation.
  • Salesforce ADM 201 certification.
  • 1-2 Years Technical Experience in CCaaS.
  • Presentation skills.

Requirements

  • CCaaS 1-2 Years Technical Experience.
  • Contact Centre (Customer Service/Inside Sales) experience.
  • Business Analysis 1-2 Years Experience.
  • Foundation Project Management accreditation.
  • Salesforce ADM 201 certification.

Benefits

  • Exciting work and career advancement opportunities.
  • Collaborative work environment.
  • Competitive pay and benefits.
  • Unlimited discretionary time off.
  • Tuition reimbursement.
Vonage logo

Vonage

Vonage is a global leader in cloud communications, providing innovative solutions that empower businesses to connect with their customers through voice, messaging, and video services. With a strong commitment to compliance and regulatory standards, Vonage ensures that its commercial operations and new product development processes are aligned with legal requirements across various markets. The company leverages extensive telecom experience and a deep understanding of global communication products to deliver compliant contracting models and establish efficient governance processes, enabling it to operate effectively within its compliance risk appetite.

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