Remote Otter LogoRemoteOtter

Manager, Customer Success - Remote

Posted 2 weeks ago

Overview

As a Manager, Customer Success at Visiting Media, you will lead and elevate a team of dedicated Customer Success Managers, driving a customer-centric environment through effective communication and strategy.

In Short

  • Lead, mentor, and inspire a team of Customer Success Managers.
  • Foster a positive and collaborative team culture.
  • Develop and execute a comprehensive customer success strategy.
  • Ensure exceptional value and support to clients.
  • Build and maintain strong client relationships.
  • Oversee team operations and ensure precision in execution.
  • Collaborate with other departments for alignment on customer needs.
  • Advocate for customers within the company.
  • Stay ahead of industry trends to elevate team effectiveness.

Requirements

  • Proven experience in leading customer success or related teams.
  • Exceptional leadership skills.
  • Data-driven mindset for decision-making.
  • Proficiency in CRM systems.
  • Experience in the hospitality industry.

Benefits

  • Company sponsored benefits including medical, dental, and vision insurance.
  • 401(k) and paid leave.
  • Variety of other perks.
  • Tools needed to work remotely.

Similar Jobs:

Samsara logo

Customer Success Manager - Remote

Samsara

Yesterday

The Customer Success Manager will enhance customer experience and support service solutions at Samsara, a leader in IoT data for physical operations.

Customer Success
Customer Service
Communication Skills
Problem Solving
Mexico
Full-time
Customer Service
Owner logo

Customer Success Manager - Remote

Owner

Yesterday

Join Owner.com as a Customer Success Manager to drive customer engagement and retention in a fully remote role.

Customer Success
Account Management
Sales
B2B2C
USA
Full-time
Customer Service
80000 - 90000 USD/year
OXIO Corporation logo

Customer Success Manager - Remote

OXIO Corporation

2 days ago

Join OXIO as a Customer Success Manager, responsible for managing key customer relationships and promoting telecom services.

Customer Success
Sales
Telecom
SaaS
USA
Full-time
Sales / Business

D.C.N

Customer Success Manager - Remote

Dodge Construction Network

2 days ago

The Customer Success Manager will enhance customer experience and retention for new SMB customers through proactive engagement and support.

Customer Success
SaaS
Account Management
Customer Engagement
USA
Full-time
Customer Service
$50,000 - $65,000/year
GuidePoint Security logo

Customer Success Manager - Remote

GuidePoint Security

2 days ago

The Customer Success Manager will oversee customer relations and professional services engagements for GuidePoint Security.

Customer Success
Cybersecurity
Project Management
Microsoft Office
Worldwide
Full-time
Sales / Business