Our client is a leading Australian IT and Managed Services Provider (MSP), offering cutting-edge technology solutions to businesses. They specialise in cloud computing, cybersecurity, and IT support, ensuring seamless operations for their clients.
In Short
Assist in preparing proposals, quotes, and contracts for IT and Managed Services.
Maintain accurate client records and sales data in the CRM system.
Support account management teams with quotes, follow-ups, and issue resolution.
Identify opportunities to improve sales support processes.
Manage sales and purchase orders, ensuring timely processing.
Collaborate with the Service Delivery team to coordinate IT service implementation.
Monitor sales requests, escalate issues when necessary, and ensure a smooth sales process.
Liaise with internal teams to ensure seamless communication and service delivery.
Update and maintain data in CRM systems and sales tracking tools.
Ensure compliance with company policies and procedures when processing orders.
Requirements
Experience in sales support or administration roles.
Familiarity with CRM systems and sales tracking tools.
Strong organizational and multitasking skills.
Excellent communication skills, both written and verbal.
Ability to work collaboratively in a remote team environment.