Solutions Engineer - Remote

Overview

Viam helps companies unlock the power of AI, data and automation in the physical world. We provide a single platform for engineers of all disciplines to solve problems together and build solutions that are fast and future-proof. Viam powers solutions across robotics, food and beverage, climate tech, marine, industrial manufacturing, and more. Founded in 2020 by former MongoDB co-founder and CTO Eliot Horowitz, Viam is headquartered in New York City.

In Short

• Assisting the go-to-market team with their sales pitches and how to position our value to prospects
• Client-facing, working closely with users who are using our platform
• Work with a variety of different users to onboard them onto our product, identify their needs, and help them find success using Viam
• Provide feedback to our Software Engineers and Product Managers on how our platform is performing, and what features should be implemented in the future
• Traveling to client sites (25% of time)

Requirements

• Has an understanding of working with hardware, robotics, and/or automation solutions
• Worked in one or more coding languages, such as Python, Go, C++ or Javascript
• 4+ years of pre-sales experience a plus
• Has a degree in software engineering, mechanical engineering or electrical engineering or 5+ years of relevant work experience
• Enjoys interacting with users to make their experience working with automation solutions more efficient
• Is excited to approach new technologies and open-ended problems
• Thrives in a presentation environment and enjoys working with colleagues having a very broad range of skillsets and backgrounds
• Thrives on the urgency of driving pilot projects and proofs of concept

Benefits

• 100% covered medical/dental/vision insurance plans
• Commuter benefits
• Competitive salary & equity packages
• Paid Parental leave
• Reproductive Health Benefits including Fertility Benefits and Abortion Access Travel Benefits
• 25 days paid vacation and generous holiday observances
• One Medical Membership
• Monthly Fitness Reimbursement benefit
• Learning and Development Reimbursement